EPI: We are an Independent Manufacturer’s representative group specializing in food service equipment. EPI currently covers Texas and Oklahoma territories, with capabilities to provide exceptional service all over the country. We are C.F.S.P. and C.P.M.R Certified, and are very active in local and national organizations. With a full test kitchen in our Dallas office, we are able to offer end-users the ability to “try before they buy”!!!
Technology: EPI’s technological advancements have far surpassed other rep groups. With the use of a T1, an intranet, and various software—We are able to maintain our “paperless office” with little effort-giving our customer service the ability to place, track, and acknowledge orders with the click of a mouse!
Sales Force Expertise: Our sales force has over 100 years of experience, and has extensive Manufacturer sales training. We can help anyone from an end-user to a consultant with any of their questions or needs.
National Accounts Team: To offer exceptional service to our chain accounts, EPI has assembled a National Accounts Team. This team is responsible for ordering, tracking, and coordinating installations for our various national chain accounts.
Custom Specialist: To exceed expectations-- EPI has a custom department responsible for all custom fabrication, drawings and field dimensions for the manufacturers we represent. They work hand-in hand with the outside sales person making sure dimensions are correct and drawings are signed on time. This allows the salesperson more time selling, and less time attached to a full job in the office.
Marketing and Promotions: Showing why we are head and shoulders above the rest is our Marketing Departments favorite job! We have assembled an EPI mini-catalog for our end-users, a Texas State Contract book to make it easier for our Food Service Directors to order equipment, and we make individual marketing books for restaurant chains and dealers! Our Annual “EPINGO” incentive game for our dealer salespeople is a huge hit, and allows them to win trips all over the world!
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